Support Tools

The following hooks are provided for Support Tools related events.

AnnouncementAdd

Executes as an announcement is being added.

Parameters

Variable	Type	Notes
announcementid	int
date	string
title	string
announcement	string
published	bool

Response

No response supported

Example Code

<?php
add_hook('AnnouncementAdd', 1, function($vars) {
    // Perform hook code here...
});

AnnouncementEdit

Executes as an announcement is being added.

Parameters

Variable	Type	Notes
announcementid	int
date	string
title	string
announcement	string
published	bool

Response

No response supported

Example Code

<?php
add_hook('AnnouncementEdit', 1, function($vars) {
    // Perform hook code here...
});

FileDownload

Executes when a file is being downloaded.

Parameters

Variable	Type	Notes
No input parameters for this hook point.

Response

No response supported

Example Code

<?php
add_hook('FileDownload', 1, function($vars) {
    // Perform hook code here...
});

NetworkIssueAdd

Executes as a network issue is being crated.

Parameters

Variable	Type	Notes
id	int
startdate	string
enddate	string
title	string
description	string
type	string
server	int
affecting	string
priority	string
status	string
lastupdate	string

Response

No response supported

Example Code

<?php
add_hook('NetworkIssueAdd', 1, function($vars) {
    // Perform hook code here...
});

NetworkIssueClose

Executes as a network issue is being resolved.

Parameters

Variable	Type	Notes
id	int

Response

No response supported

Example Code

<?php
add_hook('NetworkIssueClose', 1, function($vars) {
    // Perform hook code here...
});

NetworkIssueDelete

Executes as a network issue is being deleted.

Parameters

Variable	Type	Notes
id	int

Response

No response supported

Example Code

<?php
add_hook('NetworkIssueDelete', 1, function($vars) {
    // Perform hook code here...
});

NetworkIssueEdit

Executes as a network issue is being edited.

Parameters

Variable	Type	Notes
id	int
startdate	string
enddate	string
title	string
description	string
type	string
server	int
affecting	string
priority	string
status	string
lastupdate	string

Response

No response supported

Example Code

<?php
add_hook('NetworkIssueEdit', 1, function($vars) {
    // Perform hook code here...
});

NetworkIssueReopen

Executes as a network issue is being re-opened.

Parameters

Variable	Type	Notes
id	int

Response

No response supported

Example Code

<?php
add_hook('NetworkIssueReopen', 1, function($vars) {
    // Perform hook code here...
});